These policies relate to Woodcock’s Youth programs such as Afterschool, Mommy & Me, etc.
Refunds are available up until 10 days prior to the start of the program. Beyond that, no refunds will be given unless there is a wait-list and the spot can be filled. A $10 processing fee will be deducted from all refunds. Children can be transferred from their registered program to another age appropriate program in the same season provided space is available and the program hasn’t begun yet. If WNC must cancel a program due to under enrollment, registration fees will be refunded in full. There are no make-up days available for missed days due to illness, family obligations, etc. WNC does build in snow days during winter months.
Healthy child/communicable illness
Children must be healthy, injury-free and well enough to participate fully in activities. Please keep sick children home to avoid germs and illness being spread to other children and staff. If a child shows signs of illness, parents/guardians will be contacted to pick them up. Children must be symptom-free (i.e. fever, vomiting, diarrhea) for 24 hours before they return to their program.
WNC has a zero tolerance policy for physical aggression including but not limited to hitting and biting. Parents will be notified immediately and a conversation will be held to determine if the child can continue to participate in the program.
If your child has an allergy that requires medication (EpiPen, Benadryl, etc.) or Asthma that requires an inhaler, they will need to bring their medication(s) with them to their program. Paperwork will need to be submitted by a parent/guardian before the start of the program (Authorization for Administration of Medication and Individual Plan or Care). Contact our office to discuss and for necessary forms.
Children with special needs
If your child receives support throughout the school year, please contact our office to discuss your child’s needs during their program.
May be available. Contact our office for an application (or link here).